Frequently Asked Questions

We process and dispatch all orders within 1-4 business days. Every piece is packaged securely ensuring your purchase arrives safely at your door.

We stand behind the engineering of our jewelry. If your piece does not fit perfectly or meet your highest expectations, we offer a seamless 30-day return or exchange policy from the date of delivery.

Crafted from a solid .925 sterling silver core and finished in premium rhodium or 18k gold vermeil, our pieces are built to endure. We guarantee our jewelry against manufacturing defects for a full year.

How May We Assist You?

Whether you require assistance with sizing, have inquiries regarding our materials, or need an update on your order, our team is at your disposal.

EMAIL

trueboundco@gmail.com

HOURS

Monday - Friday, 9:00 AM - 5:00 PM MST